Carpet and Upholstery Cleaning Mesa, Chandler, Gilbert, Scottsdale AZ

For the best carpet cleaning in the east valley, choose your local Family owned and operated company whose core values are honesty, integrity and reliability. I know that choosing a local carpet cleaner to enter your home and clean your belongings is not an easy choice. Below are some of the questions and concerns when getting your carpet cleaned that I have answered and addressed in my 17 years in this industry.

 

I hope these answers make your decision an easier choice and I would love to be given a chance to earn your trust and business.

 

Q. Who will be coming to my home and cleaning my belongings?

A. I will! My name is Chuck Cote and I own B & M Carpet Cleaning.  I am a Clean cut, English speaking, fully insured, highly trained technician and happy to do your job. You can feel confident that I will provide you with the best customer service and outstanding cleaning results! I am told all the time by my clients that they actually enjoy having me out to clean for them.

 

Q. Will you be careful with my walls, wood floors, corners, and breakables?

A. Absolutely! I use corner guards for all corners so our hoses won’t scratch up your walls, I place towels or walk off mats on wood floors and I am very careful about your belongings. I also use Teflon glides on the base of the cleaning wand making sure not to mark your baseboards or scuff your tile or wood floors.

 

Q. What method of Carpet Cleaning is best and why?

A. The two largest manufacturers of carpeting say, Hot Water Extraction (Steam Cleaning) which is my method, is the best.

I use trailer mounted steam cleaning equipment to be exact. Let me tell you what I have learned. By far the dirtiest carpets

I see are do it yourself and dry cleaned carpet! Using these methods there is lots of soap residue left in the carpet from insufficient rinsing or no rinsing at all. I have invested in the best machines and equipment to properly clean, rinse and dry your carpets. This provides for the most thorough long lasting clean and fastest drying times in the industry.

 

Q. Are your products safe for my family and our environment?

A. I use green sealed approved and environmentally friendly products. I also have one of the only E.P.A certified green products for protecting your carpets and upholstery after cleanings. You see, I don’t want to work with dangerous products no more than you would want them in your home. I use these every day! Your family and pets are safe with me!

 

Q. How long will it take for my carpet to dry and can I walk on it?

A. Most carpets are dry within two hours.  I use very strong equipment, so they are not left very wet like other companies may do. Yes, you can walk on it with our shoe covers which we provide when we leave your home upon request. Clean socks are also okay. Please be careful walking onto hard surfaces from carpet if still slightly damp so not to slip.

 

Q. Will you be on time and not make me wait around all day?

A. Yes! I understand you have a busy schedule just like me, so I have a convenient 1 hour wait period. Example: arrival time between 1pm to 2pm. If I happen to be running late or early I will call to keep you informed. We all have waited around for some home service only for them not to show or call. Very frustrating and unprofessional!

 

Q. Finally, why should I choose you over all the other guys?

A. I truly believe nobody runs as tight a ship as I do! I am a perfectionist at my work. I have an excellent reputation in the east valley for customer service and superior cleaning. I have the best state of the art equipment! If you want quality cleanings that lasts a long time and dries faster then you’ve ever seen before, I am your guy! Give me an ounce of your trust and I will earn your business for life. I will exceed your expectations. I run my company on 3 core values, Honesty, Integrity, and Reliability. Give me a call today for a free estimate at 480.228.9288!